Joe (jrbl) wrote,

Technology is not neutral.

"Technology is not neutral. Technology has properties -- affordances -- that make it easier to do some activities, harder to do others: The easier ones get done, the harder ones neglected. Each has its constraints, preconditions, and side effects that impose requirements and changes on the things with which it interacts, be they other technology, people, or human society at large. Finally, each technology poses a mind-set, a way of thinking about it and the activities to which it is relevant, a mind-set that soon pervades those touched by it, often unwittingly, often unwillingly. The more successful and widespread the technology, the greater its impact upon the thought patterns of those who use it, and consequently, the greater its impact upon all of society. Technology is not neutral, it dominates."

--Norman, Donald A., Things that Make Us Smart, Perseus Books, 1993, p. 243
Tags: design, quotes
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